Excellent Achiever Person
WORK EXPERIENCE: 1. CSR / TSR2 – April 02, 2012 to February 11,2013 ATOS (SIEMENS), INC - Diagnose and resolve technical hardware and software issues and addressing the customers concern - Research questions using available information resources - Advise user on appropriate action - Follow standard help desk procedures - Log all help desk interactions - Administer help desk software - Redirect problems to appropriate resource - Identify and escalate situations requiring urgent attention - Track and route problems and requests and document resolutions - Prepare activity reports - Stay current with system information, changes and updates 2. Appointment Setter - January 5,,2010 – March 6,, 2012 TEXT AND SAVE BRISBANE & MELBOURNE (HOME BASED WORK) • Dialing and contacting decision maker of companies and businesses to schedule appointments for the representative of T&S • Provide some information about the business of T&S to prospective customers • F
About Me
I've worked on a Home Base set up for 2 companies , as an Appointment Setter/Telemarketer and Outbound Cold Selling for a B2B campaign. I even did a lot of administrative task for the business. I am more than willing to do this. I have a DSL internet , good pc, excellent headset and own office at home. If you are seeking a person who has passion for learning,, who understands communication, who earns 100% staff support, and who is as career-committed as it takes to achieve total success, then please consider what I have to offer. My strong customer service and interpersonal skills back up with 9 years in the call center industry which 3 years in an outbound account selling AT&T service, LA subscription, Time Shares investment and 3 years in billing financial account will enable me to contribute to your company's objectives. I can assure you in return that If i will be considered for the position you will have one of the best if not the best person for the job. Kindly evaluate my resume and don't hesitate to contact me at Cell no.# 09174855225 or add me on skype my ID is armen.broncano. I would be happy to have an initial discussion with you to see if we can establish a mutual interest.
$ 6 USD/hr
NEW FREELANCER!
