Engaging Customer Service Representative and Technical Support with 3+ years of experience in a fast-paced call center environment. Skilled at transforming customer feedback into actionable insights that drive revenue, increase customer loyalty, and improve processes. Skilled freelance graphic designer with 5 years of experience in Graphic Designing.
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Worked as a PSR for a health insurance
company in the US remotely.
Freelance Graphic Designer
Leons Editing Services
thg 1 2020 - thg 2 2022 (2 năm, 1 tháng)
- Utilized video/sound editing for ad, after effects and other computer proficiency in making motion graphic animations for video productions.
- Conceptualize logo design, gif animations, videos, websites, and social media channels to promote product brands.
- Develop creative advertising content for various media, including catalogs, menus, business cards, flyers, posters, t-shirts, and product packaging while ensuring maximum brand awareness of target audience/market.
thg 12 2020 - thg 1 2022 (1 năm, 1 tháng)
Worked as a CSR for a telco account for 1 year and 1 month.