Maebelle M.

I am an experienced Customer Support Representative with more than 10 years of working experience in-store Retail Sales and in BPO Industry in the Philippines and in United Arab Emirates (Abudhabi and Dubai). I have assisted all types of customers in all types of settings including face to face, email interactions, phone and chat support. I have great knowledge on administration task that uses different tools like google docs, gmail, Microsoft office word & excel, PowerPoint and outlook. I have a great experience on handling Medallia, an enterprise customer feedback management software platform that empowers every employee to improve customer experience through survey feedback. I am currently handling an online business that uses different eCommerce platform like Shopee, Lazada, Facebook Marketplace etc. My long-term experience in customer service industry has taught me how to meet and exceed each customer's expectations with service that sells. I am flexible and enjoyed learning new skills. Working abroad enhance my communication and leadership skills. I worked as an Assistant Store Manager on a well known Kids Clothing in Abudhabi and then became a Store Supervisor on a luxury brand in Dubai handling different nationalities. Positioning a company for better exposure and greater marketability is a task that I have performed with success many times. I will be a great asset on your company and will provide the best knowledge that I have knowing my own capabilities and excellent experience will be the great foundation for my performance on the given task. Looking forward to have a great business with you.