Mike R.

Quality-focused I.T. Manager with Cisco(CCNA +), Novell(CNE), and Web(CIW) certifications and 18 years of experience in I.T. Management, network/hardware/software design, and support. Proven ability to create and deliver solutions that meet corporate objectives. Wide range of knowledge in hardware, operating systems, and software. Effective communicator able to explain complex processes in easy to understand terms for end users. Excellent project management skills with attention to detail. Motivated to achieve challenging goals. Excellent verbal and written communication skills. Aggressively pursues process improvements and strong problem solving capabilities.