Hình đại diện của mohammedhosam5
@mohammedhosam5
Cờ của Egypt Cairo, Egypt
Làm thành viên từ 28 tháng 9, 2018
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mohammedhosam5

Trực tuyến Ngoại tuyến
Hi I`m Mohamed, I work as Oracle Functional Consultant (CX CRM 'RN and CPQ') also can type quickly and accurately, You can ensure from that by yourself, Also can finalize the desired task in a short time with excellent quality, Have the passion to work and enjoy learning and fulfill more goals! :) I`m Expertise in: Implementing Oracle CRM applications 'RN - CPQ' Data Entry MS Excel MS Power Point MS Word Spreadsheet Typing (40-50 WPM) PDF TO Excel conversion PDF To Word conversion Data processing E-mail Handling Copy and paste work Translation from English to Arabic Photoshop Customer Service Social media Networking
$3 USD/hr
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  • N/ACông việc đã Hoàn thành
  • N/AĐúng ngân sách
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Trải nghiệm

Oracle CX Functional Consultant

Apr 2019

Provide Oracle applications solutions to an exclusive range of clients across high profile assignments. Manage full life cycle of design and testing phases. Develop solution design and lead client throughout implementation and support phases. Assist customers maximize strategic business value from company products to provide them with vision of their end state solution and roadmap.

Social Media Moderator

Jul 2017 - Aug 2018 (1 year)

Start-up Social Media Team at the 4th 4G mobile network first launched by Te-Group

Online Support Specialist

May 2016 - Jul 2017 (1 year)

Handling customer needs related to technical troubleshooting , solving problems & get the best service in addition to be responsible for sales department , so from that position we act as first & second level for technical & sales issues.

Technical Support Specialist

Aug 2015 - Jun 2016 (10 months)

Handling customer needs for technical issues , solving it , giving them solutions / advices for technical problems related to ADSL services (Browsing - Downloading - Speed - Instability - Voice Cases - etc ,,,) , troubleshooting to give them the most QOS they need to get satisfied from service they get.

Customer Service Specialist

Apr 2015 - Aug 2015 (4 months)

Creating servey through outbound calls to get information about various topics & achieve team goals for (AHT - Quality - Customer Satisfiction - Complete points of servey - etc ,,,)

Data Entry Specialist

Jan 2015 - Apr 2015 (3 months)

Transferring PDF trademarks to digital ones , so when any company needs to create it`s own trademark they can search on it from specific search engines & know if it is available or already has been taken .

Giáo dục

Bachelor

2008 - 2013 (5 years)

Bằng Cấp

CCNA Routing & Switching 200-120 (2016)

Cisco

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