Hình đại diện của mohanrajdcs
@mohanrajdcs
Cờ của India Coimbatore, India
Làm thành viên từ 22 tháng 2, 2013
0 Đề xuất

mohanrajdcs

Trực tuyến Ngoại tuyến
• With 5+ years of experience in installing, maintaining and repairing systems, Windows and peripheral devices. • Consistently utilizes high quality techniques to diagnose, isolate and repair complex, large system failures, and resolves difficult intermittent system failures. • Resourceful problem-solver, recommends, develops, and executes effective approaches in resolving system problems that do not respond to normal service techniques. • Identifies and provides formal reports regarding deficiencies that negatively impact product maintainability and reliability. • Displays prudent judgment in decision-making while maintaining control of situations in which tact, diplomacy and quick problem-solving is a must.
$5 USD/hr
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  • N/ACông việc đã Hoàn thành
  • N/AĐúng ngân sách
  • N/AĐúng hạn
  • N/ATỉ lệ thuê lại

Portfolio

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Trải nghiệm

System Administrator

Jul 2014

Managing a Tech support team that maintained a major operation with 300+ systems using Windows 7 Delivered complete end user support, including running tickets, handling service issues and ensuring customer satisfaction. Windows server 2000/2003/2008 R2 deployment and Configuration. Aruba controllerr Installation and configuration for enterprices Access Points. Avaya IP office installation ,Call Roution and group Rights management. System Administration with AD, GPO’s, IIS, FTP, DHCP, LYNC. Monitoring and Managing of Active Directory services, replication, & DHCP records. Managing IIS 6.0 / IIS 7.0 / IIS 8.0 Web servers and hosted websites. Experience in troubleshooting all client related applications (MS SQL Server 2008,2008 R2, 2012 & VS 2008, 2010, XAMPP, VSS, IIS,SVN,CVS,TFS, .net Framework’s: 2 ,3.5, 4) Creating & restoring snap shots in HyperV. SQL Server DB Creation, User Rights/Mapping as per projects, Backup/ Restore DB files Responsible for all NTFS, shares and share permissions used Quota Manager to control the size of shares of File server. Providing access to urls and monitoring over firewalls like Smoothwall, Cisco, Fortiguard, etc... Installation & Configuration of the network devices like Linksys, Cisco, Nortel, etc.. Managing & Monitoring Symantec desktop antivirus for old virus definition clients, infected clients & also creating various client packages, applying policies for various groups, etc. Creation of user home directories and migration of user data from various locations Troubleshooting senior manager’s calls by maintaining severity time. Remote administration of desktop of any problem across offices related to the Microsoft Windows operating system. Review and remediate software distribution failures and to eliminate the problems that causes those failures. Connecting Video Conference all over India through various Polycom devices. Troubleshooting and maintenance of network connections. Understanding the network cable color coding. Updating desktop latest service packs and hot fixes. Preparing monthly work status reports and updating technology specific documents for Servers. Maintaining records as per organization standards.

Project Handled

Feb 2013 - Jul 2014 (1 year)

Project Handled: A leading university’s in CANADA Role: IIS/DBA Administrator Role Details: Consolidation of Web Servers. Maintaining Virtual Enviromnet with Citrix Xen Server’s. Planning and implementing Virtualization technology and regularly designing the strategies to enhance the performance of Virtual Web Servers. Using Production\Test\Staging\Development Environment in Application development. Installation configuration of IIS 7.0. Knowledge of .NET Web Services ([login to view URL]) Controls. Configured multiple [login to view URL] websites in IIS 6.0 using Virtual/physical IPs. Deployment of [login to view URL] applications in IIS 7.0 and configured the data sources. Migration of Web Sites from IIS 6.0 to 7.0 Managing SSL certificates on Server. Worked with Performance monitoring and diagnostic tools for Web Servers Like WMI Scripts, Log Parser etc. Responsible for ensuring optimal level of customer support by providing 3rd level support in coordination with the Support Centre and extended on call support coverage as needed during nonstandard business hours. Responsible for monitoring and tracking the servers using NAGIOS. Environment: Windows 2008 SQL server 2008, IIS 7.0, [login to view URL] 4.0, Terminal services, Linux

System Administrator

Feb 2013 - Jul 2014 (1 year)

• Managing Tech support team that maintained a major operation with 300+ systems using Windows 7 Delivered complete end user support, including running tickets, handling service issues and ensuring customer satisfaction. • Windows server 2000/2003/2008 R2 deployment and Configuration. • System Administration with AD, GPO’s, IIS, FTP, DHCP, LYNC. • Monitoring and Managing of Active Directory services, replication, & DHCP records. • Managing IIS 6.0 / IIS 7.0 / II

Desktop Support Engineer

May 2010 - Feb 2013 (2 years)

o Managing Tech support team that maintained a major operation with 600 systems using Windows XP Delivered complete end user support, including running tickets, handling service issues and ensuring customer satisfaction. o Troubleshooting senior manager's calls by maintaining severity time. o Updating desktop latest service packs and hot fixes. o Creation of user home directories and migration of user data from various locations o Connecting Video Conference all over India for senior ma

Giáo dục

Diploma In Computer Science

2007 - 2010 (3 years)

Bằng Cấp

CCNA (2010)

CCNA

CCNA

MCITP (2013)

Microsoft

MCITP

Chứng nhận

  • US English Level 1
    83%

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