Software Engineer and Air Force Veteran with a Secret Security Clearance and eight years of proven experience in managing network accounts, configuring computer systems, helping end users, and setting up peripherals. Accomplished measurable results while leading teams of five in a dynamic, fast-paced environment. Obtained a comprehensive background in IT expertise, customer service, troubleshooting, teamwork, attention to detail, communication, and interpersonal abilities derived from conducting domestic and global operations. Possesses extensive knowledge in database storage, tracking reports, and process improvement. Career supported by an Associate degree in Information Management and a Bachelor degree in Computer Science.