EXPLORE

Copywriting Data Processing Linux System Admin Windows Desktop
Profile cover photo
User Avatar

Mostofa M.

@MosMon

0.0
0

0.0

0.0

0%

Excel & BI Specialist | Data Entry | Canva Design

$9 USD / Hour

・

Flag of

Bangladesh (7:19 AM)

・

Joined on April 6, 2010

$9 USD / Hour

・

Profile Summary: I am a seasoned Business Intelligence and Data Specialist with over 17 years of experience in data management, reporting automation, and analytics. My expertise lies in creating dynamic dashboards, enhancing business processes, and delivering actionable insights. I am passionate about driving efficiency and decision-making through innovative data solutions. Strengths and Skills: - Advanced proficiency in Microsoft Excel, Power BI, and SQL for dynamic reporting and data visualization. - Expertise in data consolidation from multiple systems (POS, HR software) for seamless reporting. - Proven ability to design and implement reporting automation to save time and reduce errors. - Skilled in analytics and forecasting to identify market gaps and boost operational performance. - Strong attention to detail and commitment to maintaining data accuracy and confidentiality. Key Accomplishments: - Led the implementation of fraud management policies, increasing revenue by 2%. - Designed a consolidated sales reporting system, reducing 19 scattered reports into one efficient tool. - Introduced and optimized BI tools like Metabase and Superset for better data analysis. - Automated workflows and developed dashboards that saved 1M BDT per month for installation operations. - Reduced customer churn by 8% through predictive analytics and a targeted retention mechanism. Education and Certifications: - Master’s in Applied Statistics and Data Science (Ongoing), Jahangirnagar University. - Microsoft Certified Professional (MCP) and Certified System Administrator (MCSAM). - Certifications in Power BI, RHCE, CCNA, and ICDL. I bring a results-driven approach to every project, leveraging my technical expertise and experience to deliver exceptional value. Whether you need data consolidation, reporting enhancements, or advanced analytics, I am here to help. Let’s collaborate to achieve your business goals!

Verifications

Portfolio

Portfolio

12939138
12939138
Reviews
0 Reviews

No reviews to see here!

Experience

Senior Manager, Business Intellegence

Nov, 2023 - Nov, 2024

•

1 year

Sheba Platform Limited

Nov, 2023 - Nov, 2024

•

1 year

Major Contributions: • Led the fraud management team, detecting and mitigating fraud while increasing revenue by 2% (Nov 2023). • Implemented sPRO categorization, discount mechanisms, and algorithm fixes to enhance customer satisfaction and reduce fraud at Sheba XYZ. • Revamped Metabase dashboards for better visualization and introduced Superset to enhance data analysis.

Flag of

Dhaka, Bangladesh

Nov, 2023 - Nov, 2024

•

1 year

Beximco Communications Limited

May, 2019 - Oct, 2023

•

4 years, 5 months

Manager, BI & Sales MIS

Mar, 2023 - Oct, 2023

•

7 months

Major Project Work: • Analyzed market gaps using Google Maps, QGIS & Excel to onboard retailers and optimize retail positions. • Led a cross-functional project to boost online sales conversion from 3% to 21% through customer sentiment analysis. • Developed a follow-up mechanism, reducing churn from 8% to 3% (Jul-Sep 2019).

Flag of

Dhaka, Bangladesh

Deputy Manager, BI & Sales MIS

Jul, 2022 - Feb, 2023

•

7 months

Major Contributions: • Led the Sales Force Automation (SFA) App/Portal development, with a national launch planned for May 1, 2023. • Consolidated 19 daily reports into a one-stop sales report for better efficiency. • Automated sales performance & insights to drive growth. • Designed & implemented a top performer recognition program (Aug 2022). • Developed a performance improvement plan for TM, ASM, and RSM.

Flag of

Dhaka, Bangladesh

Deputy Manager, Reporting & BI, Business Systems

May, 2020 - Aug, 2022

•

2 years, 3 months

Major Contributions: • Introduced Microsoft Power BI to the organization. • Optimized the Installer bKash wallet process, boosting revenue and growth. • Bridged gaps in online purchases, ensuring seamless coordination between Sales, Revenue Assurance, and Finance.

Flag of

Dhaka, Bangladesh

Deputy Manager, Customer Insight, CE

May, 2019 - May, 2020

•

1 year

Major Contributions: • Introduced dynamic dashboards for IFS, Contact Center, CLM & Partner Management team to monitor and evaluate their performance on a daily, weekly, monthly, quarterly & yearly basis. • Developed automated, unbiased & randomized call picker tools for monitoring the call quality for all the existing platforms.

Flag of

Dhaka, Bangladesh

May, 2019 - Oct, 2023

•

4 years, 5 months

Analyst | Market Operation

Nov, 2016 - May, 2019

•

2 years, 6 months

Robi Axiata Limited

Nov, 2016 - May, 2019

•

2 years, 6 months

Major Contributions: • Recognized as a critical resource in October 2017 for building the Business Plan (BP) of 1193 mn • Assured call forecasting for Call Center partners (Genex and Digicon) with 90-105% accuracy. • Reduced CPC (Call per Customer) from 0.118 to 0.073 which saved 1.37mn per month. • Build & restructured reward & Penalty process for the vendor Digicon, Genex and gPlex.

Flag of

Dhaka, Bangladesh

Nov, 2016 - May, 2019

•

2 years, 6 months

Education

Post Graduate Diploma in Networking Technologies, Networking

2008 - 2010

•

2 years

Flag of

Bangladesh

2008 - 2010

•

2 years

National University Bangladesh

2002 - 2007

•

5 years

BSc. (Hons), Physics

Flag of

Bangladesh

2002 - 2007

•

5 years

Qualifications

MCSAM

2009

Microsoft Corporation

Credential ID 854516

2009

MCSA

2009

Microsoft Corporation

Credential ID 854516

2009

MCP

2009

Microsoft Corporation

Credential ID 854516

2009

Certifications

F

Foundation vWorker Member

Registered Users

Total Jobs Posted

Freelancer ® is a registered Trademark of Freelancer Technology Pty Limited (ACN 142 189 759)

Copyright © 2026 Freelancer Technology Pty Limited (ACN 142 189 759)