Nazam A.

A multi-skilled IT support analyst with in-depth knowledge of architecting, installing, and configuring computing systems. Experienced in providing client-focused IT support and in successfully analyzing and resolving IT hardware and software problems in a timely and accurate fashion. Having the ability to maintain a high degree of customer service for all support queries and possessing strong analytical and documentation skills. Now looking for a new and challenging IT support analyst position, one which will make the best use of my existing skills and experience and also further my personal and professional development. Skills include public speaking, creative problem solving, being able to communicate effectively with a team, and being very keen to develop more professional skills. Outgoing and social, finding it easy to establish contacts and communicate with people. Seeing the big picture, but not missing details, build solutions that deliver business value. If necessary, sometimes I take calculated risks. Well organized, driven, and responsible, with the ability to strategize, prioritize and coordinate work efficiently to achieve set goals.