NeykoK

Highly motivated, multi-faceted professional. Effectively managed 60-person production crew as well as subcontractors. Responsible for providing CRM best practices. Responsible for Time-Study of installation technicians from point of arrival to departure, on site client evaluations, all points of client installation services, CRM best practices, troubleshooting and service, SLA’s. Safety Enforcement and Regulatory Compliance: Efficiency Improvements and Cost Reductions. Reduced project waste from twenty-four percent to twelve-quarter percent, and increased production by fifty percent during a 5,000 drop, 1.2 million ft Cat 6e cabling build out project at MillerCoors . Personable team player with superior customer service and strategic problem solving abilities. Organize and plan work effectively to meet project deadlines. Created as-built floor plans to assist cable crews with installations as well as finals for client. Provided retro-fit & new construction installations from site survey thru final testing. Consistently surpasses goals and deadlines to deliver unprecedented service and accomplishments. Facilitated and trained cable pulling crew for fast and efficient installations while ensuring waste is kept within company expectations. Extensive customer relations, LAN/WAN, location management, marketing, product research and development, consumer survey and metric management. Operated two successful entrepreneurial companies over the past fifteen years. Identifies and capitalizes on methods to expedite work flow, improve productivity and enhance customer relations, establish and implement departmental goals, objectives, and OSHA regulations. Responsible for managing, scheduling, coordination of tasks, contract negotiations, and training of nine to fourteen help desk and technical personnel