Nikhil K.

Creating instances in Amazon Cloud using EC2 in VPC, managing IAM, Security Group.  Creating and management of VM’s in Azure cloud using Virtual machine service. Managing Azure, storage , Azure DNS  Setup physical servers with hardware RAID and Installation & initialization of Linux/windows servers remotely.  RAID Management on all HP ProLiant server & DELL & IBM Servers.  Monitoring System Resource utilization (CPU, Memory, Hard Disk, Network utilization, etc.)  Demonstrating the ability to diagnose complex customer application issues and provide quick and accurate solutions within a collaborative environment.  Providing technical support for Level I and II issues via Interaction with clients using ticketing system CRM (Kayako), email and phone  Installing, configuring, and maintaining services such as Apache, MySQL, DNS, Samba and Exim.  Configuring Windows Firewall, Linux Firewall, Server Hardening, Users and Group Policies.  Configuring & troubleshooting different roles, patch upgrade, service maintenance and Remote Desktop Services Written shell/Bash scripts for monitor and Setting up pre-requisites for applications.  Web Hosting Configuration and management.  Mail Hosting Configuration- Users creation with mail-box & troubleshooting various issues related to mail-box quota, sending-receiving errors, mail service issue.  Working on Hyper-V/ProxMox/SolusVM for installation of windows/linux VM’s.  Performing import and export of Virtual machines as per the client requirement.  Managing and restoring snapshots of Virtual Machines.