Ảnh đại diện của nyakwarokellobim
@nyakwarokellobim
Cờ của Kenya Nairobi, Kenya
Làm thành viên từ Ngày 29 tháng 07 năm 2009
0 Đề xuất

nyakwarokellobim

Trực tuyến Ngoại tuyến
ICDL,SPSS,VB,JAVA,A+N+,MCAD/MCSD,Cisco,Linux,Web design,Data Entry,Copy writing,tutoring,business plans,Market Research and Plans.
$25 USD/giờ
0 đánh giá
0.0
  • N/ACác công việc hoàn thành
  • N/AĐúng ngân sách
  • N/AĐúng giờ
  • N/ATỉ lệ thuê lại

Portfolio

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Kinh nghiệm

Sales Executive

Feb 2011 - Oct 2012 (1 year)

I worked as a customer service representative,making outbound calls,handling inbound calls from customer calls and placing orders as well as assisting in solving customer complaints and suggestions.

Giáo dục

Information Technology Enabled Services/Business Process outsourcing(ITES/BPO)

2012 - 2013 (1 year)

Qualifications

Iformation technology Enabled Services/Business Process Outsourcing (2013)

University of Nairobi

The award is enabling in the industry of Information Technology and business process outsourcing fields thereby giving me an opportunity to offer services that are both Voice based-Telephone handling and Customer service Representation, and Non-Voice based e.g data entry.

ITES/BPO (2013)

University of nairobi

The certification is geared towards the industry of Information Technology and business process outsourcing fields thereby giving me an opportunity to offer services that are both Voice based-Telephone handling(both Inbound and Outbound),Virtual Office,Customer service Representation, and Non-Voice based e.g data entry.

Các xuất bản

Introduction to ITES/BPO.

The publication introduces learners on the basics of the knowledge they need to handle clients while in the BPO market i.e the soft skills needed in handling successful B2B,B2C areas of the industry.

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