optimumoutlook

We can develop a bespoke training programme to meet your current needs. Whether it be up skilling staff, training on a new IT package or providing refresher sessions, we will analyse your needs, design and develop the course and once signed off, deliver it to the relevant users. We can also provide evaluation to ensure you can see the return on investment or put a system in place that will enable you to evaluate inhouse. We offer the following services: Training Development Optimum Outlook can manage your entire training project. From analysing business and training needs right through to evaluating training effectiveness. We pay attention to your bottom line, not ours, ensuring you are only provided with what you need and can afford. Our focus is on delivering a high quality training solution to provide your staff with the relevant knowledge required to improve their productivity. Technical Authoring A lot of user guides that come with software can be too technical or not relevant to how the user will use the system. Optimum Outlook can provide you with end-user guides (books, manuals, handbooks etc). We can tailor this so they are mapped against workflows or system functionality. This can be developed electronically or printed for practical use. In-House Services You may already have in-house trainers who design and develop all your current training courses. During busy periods, when the required expertise is not available etc, you may wish to source additional help to ensure your deadlines are still met. We can help with any aspect of the training lifecycle - analysis, design, deliver, evaluation and of course, technical authoring if required.