PlanetHigh

Director, Information Technology and Operations

Head of IT and Operations at digital marketing startup company, responsible for all client and internal hosting, architecture design, website development and creation, and deployment of web technologies with a team of 10. One of the first challenges was to architect, develop, and deploy a fully redundant and scalable infrastructure to host our client's internet presence in less than 4 weeks over the December holidays. I had to work with third party vendors that matched our needs for subscription s

VP and Chief Operations Officer

Co-Founder of online continuing education provider in various Industries in multiple markets around the United States. When we launched the company we offered only insurance continuing education in Texas and 4 other states. Our first goal was to rebrand the company and expand to offer Insurance CE nationally and expand to the real estate, OSHA/fire/safety, health/career and defensive driving. We worked with a provider who provided the state certifications, online learning management system, and tools

Senior Consultant

As a member of the Professional Services Department, I provided hands-on assistance to our Customers including training on accounting software functionality. Using MS Project and MS Visio, developed procedures and processes for creating reports for our customers in MS SQL Server Reporting Services. As a result, this effort helped improve customer satisfaction in report writing projects.

Contractor

Appointed to conceptualize, analyze, architect, test and deploy a safety auditing software using .NET technologies while leading an off-shore development team of 4.

Manager, Software Development

As we were merging with The Planet, the newly formed company sold the ISP business and I initiated efforts to consolidate the billing information for 120,000 ISP Customers. The result was the ability to export those customers into a format People PC needed for their import. As a result the company sold the Dial-up subscribers for $6M. At the same as selling off the ISP, we designed and developed processes to migrate and merge various legacy systems between The Planet and EV1. Using the Agile Methodolo

Director, Information Systems & Solutions Architect

With prior success in streamlining the ISP business the company challenged me to create an e-commerce site and customer portal for a dedicated hosting service launching in three months. I started building a team to design and develop the infrastructure supporting the new product offerings. The team designed, developed and deployed a scalable system that included billing and accounting integration, hardware provisioning, customer control panel and ticketing system. Over the course of 5 years, the system e

Sr. Programmer/Analyst/Architect

Developed a centralized solution for reporting and tracking customer inquiries, problems and outages. This included gathering requirements, designing a solution, developing an Intranet, and deploying the solution. As a result, the company was in a better position to serve the customer more quickly and efficiently and allowed reporting of performance metrics.

Software Engineer

Restructured the Information Systems Department and provide technical guidance of current applications.

Programmer

As a member of the Decision Support Team, was solely responsible for the Store Invoice History for all 16 divisions nationwide.

Bachelor of Business Administration