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Project Manager InternNov 2018 - May 2019 (6 months)
▪ Create, implement, and monitor detailed projects to ensure standards and deadlines are met and working on Agile Methodology. ▪ Enhanced customer awareness of full product functionality and best practices, enhancing customer usage training, Configuration, Testing and Integration & testing (UAT) and launch support of software projects for our customers.
Technical Project ManagerApr 2017 - Sep 2017 (5 months)
Works closely with the customer to understand requirements and propose creative and cost-effective solutions. Ability to lead multiple project activities simultaneously, working with internal and external cross-functional groups.
Technical Service ManagerJan 2014 - Aug 2016 (2 years)
Proven ability to resolve complex problems, quickly diagnosing and identifying risks and determining the proper resolutions also ensure crisp and clear necessary documentation deliverables from team related to design development, testing, failure analysis etc. To ensure that the deliverables are made with an adequate level of quality & Identify, anticipate and respond proactively to customer expectations.
Sr. Service ExecutiveFeb 2013 - Dec 2013 (10 months)
Develop and maintain a detailed master project schedule with team input, plan and ensure resources are available for the projects. Drive and control project progress and ensure each stage is aligned with the plan and targets. Successfully introduced innovative strategies to improve quality of customer service, productivity and profitability& Collaborating with internal & external stakeholders to gather project requirements.
Area Service ExecutiveSep 2012 - Feb 2013 (5 months)
Guarantee the schedule, the controlled cost of electronic developments and the quality of deliverables. Deliver presentations and effectively articulate pros and cons, facts and figures, and broad business topics to management, employees, peers, vendors and clients.
Assistant technical engineerOct 2010 - Aug 2012 (1 year)
- Monitor customer satisfaction for delivered work as well as the customer’s expectation regarding level of service and expected delivery dates & provide root cause analysis for customer's storage appliance failure and worked in the field of technology.
Master in Project Management2016 - 2018 (2 years)
Bachelor in Engineering in Electronics and communication2003 - 2008 (5 years)
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