• Engineered Supplier Central, a self-service vendor portal centralising procurement, onboarding, and document management for a global life-sciences distributor — replacing manual email/spreadsheet workflows. • Optimised backend query structure and caching strategy, reducing portal response times by 30%. • Designed supplier onboarding pipelines covering registration, document verification, W-9/insurance compliance, and automated status notifications. • Delivered quarterly engineering status reports to executive stakeholders, tracking system health, feature rollout, and performance KPIs. • Collaborated with procurement and compliance teams to map business processes into scalable system workflows. Team Lead — PHP & WordPress Netkathir Technologies • Built Sheylo, a drop-shipping fashion e-commerce platform (WordPress/WooCommerce) with automated supplier inventory sync, product CSV import, and multilingual support. • Developed and launched Alia Om, a yoga class and event management platform with online booking, Stripe/PayPal integration, and an interactive class calendar. • Implemented product synchronisation and category integration APIs, reducing manual catalogue management effort significantly. • Applied SEO best practices — meta optimisation, schema markup, and page speed improvements — increasing organic search visibility for client sites. Senior Software EngineerTender Software Pvt. Ltd Mar 2016 – Feb 2018 Puducherry, India • Developed Buildism, a real estate classifieds platform (CodeIgniter/PHP) serving the Australian market, with advanced property search, map integration, featured listings, and a secure payment gateway. • Built an internal Project Management & CRM tool (inspired by Trello and Workplace by Facebook) enabling real-time client communication, task tracking, time logging, and approval workflows. • Delivered an Employee & Project Management System in Laravel with Kanban task boards, document versioning, KPI reporting, and Slack integration. • Customised FunnelCRM (VTiger-based) for a logistics client, implementing automated lead scoring, sales pipeline visualisation, and email platform integration. Software Developer (Freelance) Centac Puducherry Apr 2018 – Sep 2018 Puducherry, India • Delivered an online counselling and appointment platform for undergraduate students, supporting scheduling, secure messaging, video sessions, and a resource library. • Integrated analytics and reporting to help counsellors identify trends and improve service delivery. Technical Lead — MNIC Government Project Central Government of India (Contract) Prior to 2016 Karaikal, India • Led technical operations for the Multi-Purpose National Identity Card (MNIC) smart card rollout in Karaikal, overseeing data integrity, validation, and bilingual (English/Tamil) data processing for a team of 35 BPO operators.