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“Interaction was great! He certainly knows his stuff. His questions and responses are clear and concise. I would certainly hire him again!”faulkner2403 1 năm trước
Data entry from PDF to Excel, most of the data already copied via OCR
“Thanks for your efforts, hard work and clear communications. It was a pleasure to work with and would to work again in future.”Jay P. 1 năm trước
Technical Support RepresentativeOct 2011 - Feb 2014 (2 years)
Performed technical support for Quickbooks that answered calls both from users/callers and was part of escalation team where my primarily role was to answer calls from front-liner call takers. After a year and a half, became a Subject Matter Expert, the primary go-to-guy for a front-liner call taker team. Those experience made him definitely a not beginner of Quickbooks.
Technical Support RepresentativeAug 2010 - Sep 2011 (1 year)
Worked as a Technical Support of callers/users/owners of a gaming console name XBox. Was invovled with their hardware department that provided solutions for not working consoles and set-up repair request when needed.
College InstructorJun 2005
Handle subjects like but not limited to programming, networking, database management and design. Became a thesis adviser and as well as thesis panelist.
Computer Science2000 - 2004 (4 years)
Computer Science1996 - 1998 (2 years)
US English Level 198%
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