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$10 USD / Hour
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Philippines (8:40 AM)
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Joined on August 10, 2009
$10 USD / Hour
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Experienced professional with 17+ years in customer support, sales, and technical roles, providing a strong foundation in communication, problem-solving, and client management across global environments. This background allows me to understand business needs quickly and translate ideas into clear, actionable digital content. My current professional focus is AI-powered content creation and digital marketing. I work using a hybrid production workflow that combines AI-assisted research, content development, image and video generation, and practical editing to deliver polished, usable media. Depending on project requirements, I select and combine different AI tools rather than relying on a single platform, ensuring flexibility, efficiency, and quality. I continuously explore emerging AI technologies and workflows to improve content quality, production speed, and creative output. I am comfortable adapting to new tools, platforms, and systems when required, especially when doing so directly supports client goals, brand direction, or audience engagement. I produce promotional media, short-form videos, digital visuals, branded content, and SEO-supported materials for social media, marketing, and online platforms. I approach each project with a client-first mindset, clear communication, and attention to detail, ensuring expectations are aligned and deliverables meet real-world business needs. Reliable, adaptable, and results-oriented, I value long-term collaboration and consistently aim to provide practical solutions rather than generic outputs.
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Experience
AI Content Creator & Digital Marketing Specialist
Jul, 2024 - Present
•
1 year, 11 months
Freelance
Jul, 2024 - Present
•
1 year, 11 months
Created AI-generated images, videos, and promos using Canva, Piclumen, Leonardo AI, Ideogram, TensorArt, CapCut, Minimax, HailuoAI, etc. Managed branding, e-commerce listings, and social media. Used ChatGPT-4, Gemini, Grok 3, Qwen, Claude, and others for content writing, research, SEO, and AI-powered ads to boost visibility and engagement.

Manila, Philippines
Jul, 2024 - Present
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1 year, 11 months
Back Office Support – E-commerce
Apr, 2024 - Jun, 2024
•
2 months
JJ Auto Parts Inc
Apr, 2024 - Jun, 2024
•
2 months
• Posted used auto parts for sale on Gumtree and other platforms. • Verified availability and stock of specific parts. • Prepared and sent quotes to customers based on stock availability. • Performed data entry tasks to ensure accurate product listings and customer records.

Sydney, Australia
Apr, 2024 - Jun, 2024
•
2 months
CarParts.com
Apr, 2007 - Feb, 2024
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16 years, 10 months
Chat Support Representative
Jul, 2022 - Feb, 2024
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1 year, 7 months
Provided comprehensive customer service, assisting with order tracking, returns, and refunds. Conducted product inquiries, offering detailed information to guide customers' decisions. Acted as a liaison between customers and warehouse, ensuring quality of delivered goods. Resolved technical issues efficiently, providing effective support to address customer concerns. Contributed to sales growth by upselling and cross-selling products, leveraging product knowledge.

Taguig City, Philippines
Sales Representative and Internal Help Desk Representative for Technical Support
Apr, 2007 - Jun, 2022
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15 years, 2 months
Sales Rep: Exceeded sales targets by promoting automotive parts. Conducted research, rescheduled purchases, and demonstrated excellent communication skills. Internal Help Desk: Provided technical support, conducted research, and liaised with manufacturers. Assisted Sales Agents as OIC and facilitated product training.

Mandaluyong City, Philippines
Apr, 2007 - Feb, 2024
•
16 years, 10 months
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