XM Satellite Radio
Provides billing information, subscriptions, troubleshooting steps and customer service in relation to satellite radio services accross USA
Been with the BPO company for almost 5 years now. Hardworking, dedicated and works with passion to reach goals. Became a technical support representative, customer service rep, a mentor, quality analyst and currently a Team lead. Awarded as Top Support by our Human Resource Group. Presented reports in Monthly Business Review using power point presentation. Being with this industry is a tough career and I was able to manage it successfully. I would like to become part of your prestigious company to showcase my talent in helping you to grow your business.