Ruby A.

Hi, this is Ruby Abellar, you can call me Ruby, I am more comfortable with that. I am a graduate of Bachelor of Science in Nursing, I am also a mom of two and been working as a professional in customer support field for the past 3 yrs. I also worked as a live chat agent for 1 year and 1 year in email customer support using Zendesk, in which my focus is to respond with the customer's inquiries within a timely manner, assist and resolve all their concerns without escalating it to higher management. it's a combination of expertise in comprehension and communication. I am confident that I would be able to do the task intended for this job. I would be delighted to being able to talk more about the job. If you see me fit for the position, please don't hesitate to contact me. Thanks and speak to you soon!