shamikariveramba

Services: Executive/Personal Assistant Document Preparation Desktop Publishing Marketing Research Support Mailing Services Presentations Travel Arrangements online Online Research Social Media Services Human Resource Career Planning Miscellaneous Company Goals and Objectives: Operational - “To deliver high quality work …..” Below are the procedures that the office will put into motion to ensure lasting success. These procedures form an interdependent set of activities that, when put into action, leads to improvements in virtually every aspect of an enterprise. A company that adopts this approach will be better able to respond and adjust to ever changing competitive demands than ones that do not. • Establish Program-Centric Strategic Planning – the process of defining the work needed to achieve our firm’s vision and business objectives by identifying the appropriate collection of projects and programs required to get there. • Build IT Architecture Designs – construct an IT plan comprised of initiatives that provide a means to easily build, extend and redeploy information technology across an enterprise. • Create a Results-Focused Communications Environment – the process of establishing the necessary communications infrastructure, complete with the standards, tools and practices required to ensure that appropriate communication occurs within, and across, our organization and its stakeholders. • Adopt Portfolio-Based Project Management Planning – the process of creating a project-oriented management culture that manages a firm’s strategic initiatives as a portfolio, much like a mutual fund manager manages a portfolio of stocks. • Embrace Uninterrupted Business Redesign – the process of constructing a work environment that can accommodate a state of continual transformation and renewal brought about through continual business reengineering. • Establish differentiation through service and ongoing support. (Kerr, 2007). • Develop and implement a client retention process. • Implement additional services such as: o Database Maintenance & Information Administration o Event Planning o Bookkeeping o Digital Imaging Conversion o SEO services o Training services o Website services Customer Service – “… and contribute to the execution of the clients goals while providing cost effective solutions to the administrative issues.” • Provide virtual assistance services to entrepreneurs who need help growing their businesses, but do not have the resources or space to hire an on-site assistant. • Acquire the infrastructure and technology needed to work efficiently and effectively as technology evolves. • Develop customer relationships based on integrity and trust. • Provide creative and cost-effective solutions to the administrative issues facing my clients. Educational – “… by applying inter-disciplinary expertise…” • Continuous development • Obtain certifications Marketing: • Seek out opportunities to develop and expand relationships with existing and new clients • Learn how to create and generate the company web page. • Plan and implement: Google Ad sense, participate in Affiliate Programs, Newsletters, blogs, forums, list building. • Develop and implement social media marketing. Business Philosophy: “By providing excellent service and support, the company can attract more clients. To attract more clients, it is necessary to develop strategic and effective working procedures. The business’ core values, competencies and level of quality will make the right mix for success and at the same time benefit the clients.” Core Values: • Pursuance. Pursue excellence on a daily basis. As a Virtual Assistant I will work to achieve the best results on behalf of our clients. I strive to go above and beyond what might be expected. After reaching that benchmark, the mark must go higher. • Caring and Concern. My relationships are based on genuine caring and concern. I take the responsibility of safeguarding our clients' business and personal interests, never forgetting the fact that people and their lives stand behind every transaction. • Client Service. Provide creative and cost-effective solutions to the administrative issues facing our clients. • Integrity and Trust. The highest standards of personal and professional integrity are a most. It is important to earn the clients trust. • Entrepreneurial Spirit. Aggressively pursue interesting and challenging administrative work is my standard. Hard work is needed to make the firm successful and to generate income competitive with my peers in the administrative community. • Long Range Commitment and Development. The firm will be managed with a long term vision. The firm will acquire the infrastructure and technology needed to work efficiently and effectively on the long run. Continuous development enables me to move forward in the best interest of our clients without the restrictions of the competition.