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EXPLORE
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$6 USD / Hour
・
India (6:25 AM)
・
Joined on November 22, 2009
$6 USD / Hour
・
I am looking for a position that would recognize my talent and provide me an opportunity to put in my best for the benefit of the project. I am an experienced team leader with multi tasking skills and feel my skills will greatly benefit your jobs.
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Experience
lead operations
Jun, 2013 - Jul, 2014
•
1 year, 1 month
IBM
Jun, 2013 - Jul, 2014
•
1 year, 1 month
Handling a team of 10 people dealing with quickbooks and turbotax for US and Canadian customers,customer care and tech support. providing regular feedbacks via reports , one on one session assisting team handling escalations ensuring quality and smooth functioning of operations .
Jun, 2013 - Jul, 2014
•
1 year, 1 month
SENIOR EXECUTIVE
Oct, 2010 - Jul, 2013
•
2 years, 9 months
DELL
Oct, 2010 - Jul, 2013
•
2 years, 9 months
HELPING CUSTOMERS VIA INBOUND AND OUTBOUND CALLS SELLING WARRANTIES AND PC CORDINATING WITH VARIOUS DEPARTMENTS FOR SMOOTH FUNCTIONING OF OPERATIONS
Oct, 2010 - Jul, 2013
•
2 years, 9 months
technical support
Nov, 2008 - Oct, 2010
•
1 year, 11 months
AOL BROADBAND UK
Nov, 2008 - Oct, 2010
•
1 year, 11 months
HANDLING UK CUSTOMER CALLS TROUBLESHOOTING FOR BROADBAND ,MODEM ROUTERS SELLING SUBSCRIPTION
Nov, 2008 - Oct, 2010
•
1 year, 11 months
Education
IBS Hyderabad
2005 - 2007
•
2 years
mba
India
2005 - 2007
•
2 years
University of Lucknow
2001 - 2004
•
3 years
economics
India
2001 - 2004
•
3 years
Certifications
US English
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