Subba L.

An accomplished process engineering & performance-management professional with over 20 years of solid operations, transition, strategic-planning, business-expansion and organizational-design experience in the IT & ITES space. Have led several end to end initiatives in transforming processes, managed delivery and business performance. I am detail oriented and try and put a system , process in place so that it is easy to manage and review regular work schedules Have managed operational performance oversight and leadership to more than 1300 employees across different business lines and clients across several sectors (financial services; telecom & technical space). Have implemented standard operating process in Operations by standardizing and harmonizing processes across platforms and regions. Set up KPI’s & processes to monitor operational delivery. Project manage performance reviews & key initiatives