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Salesforce CRM DeveloperApr 2016
•Maintain and customise [login to view URL] scopes such as users, roles, profiles, permission sets, groups, accounts, contacts, record types, sharing rules, custom objects, pick lists and page layout customisation. •Good exposure on workflows & Approvals, Process Builder Apex Classes, Triggers. • Configure for Einstein Analytics including Datasets, Dataflow, Lenses, Dashboards, Apps and Security [login to view URL] & Maintain the Einstein Analytics dashboard for sales executives.
Oracle CRM on Demand ConsultantMar 2013 - Mar 2016 (3 years)
My responsibilities include •Successfully showcased several POCs like Outlook and CRM on Demand integration and Customer Satisfaction Survey based on 'Marketing on Demand' functionality. •Successfully developed the high level and low level design documents for the Customer satisfaction survey. •Developed and timely delivered changes/enhancements per monthly release cycle. •Prepared the technical documentation and UTRs for change requests with zero cosmetic error/defect.
M.Tech (Integrated)2007 - 2013 (6 years)
AISSCE2005 - 2006 (1 year)
Oracle CRM On Demand Certified Implementation Specialist (2014)Oracle
The Specialization include topics such as: Data Access and Visibility, Book of Business, Product Administration, Extending Application, Introduction to Administrator Role, User Setup, Forecast Administration, Company Administration, Assignment Rules, Team Sharing, Creating Workflows, Customizing Fields, Customizing Pages, Web Services On Demand Guide, Transfer of Information (TOI) Web Services, Transfer of Information (TOI) Integration Web Services.
Oracle Sales Cloud 2016 Certified Implementation Specialist (2017)Oracle
This certification covers topics such as: Customer Management, Opportunity Management, Forecasting, Sales Campaigns, Lead Management, Sales Performance or Partner Relationship Management. This certification qualifies as competency criteria for the Oracle Sales Cloud Specialization.
Salesforce certified Administrator (2018)Salesforce
The Salesforce Administrator credential is designed for those who have experience with Salesforce and continuously look for ways to assist their companies in getting even more from additional features and capabilities.
Salesforce certified Platform Developer I (2018)Salesforce
The Salesforce Platform Developer I (PDI) credential is designed for those who have the skills and experience in programmatic capabilities of the Salesforce Platform and data modelling to develop complex business logic and interfaces.
Salesforce Platform App Builder (2019)Salesforce
The Salesforce Platform App Builder credential is designed for those who can demonstrate skills and knowledge in designing, building, and implementing custom applications using the declarative customization capabilities of the Salesforce Platform.
US English Level 180%
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