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EXPLORE
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$95 USD / Hour
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United States (6:11 PM)
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Joined on February 24, 2010
$95 USD / Hour
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An accomplished senior-level manager with over 20 years of experience in successful strategic and tactical leadership in the field of IT across a diversified range of industries. Well-versed in managing organizational change to achieve maximum results. Equipped with a proven track record of achieving business objectives by developing strategic business alliances, identifying new markets, and re-engineering business processes. A tech-savvy individual with proven business acumen and a drive to deliver corporate success.
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Experience
Service Delivery Manager –Farmers Insurance Guidewire Hybrid Cloud Managed Services
Oct, 2018 - Apr, 2020
•
1 year, 5 months
Technologent
Oct, 2018 - Apr, 2020
•
1 year, 5 months
Administered all aspects of Client’s Managed Services Program Delivery Met/exceeded essential KPIs and SLA vi improved operations Developed integrated Demand Management system in SNOW Led planning/deployment of technical solutions, project planning, issue resolution. Managed cloud infrastructure by utilizing associated tools and technology efficiently. Implementing Automated Utilization and SLA Metrics Dashboards
Oct, 2018 - Apr, 2020
•
1 year, 5 months
Product Owner/Consultant: eDockets SaaS Transformation
Jun, 2018 - Jul, 2018
•
1 month, 1 day
American Legal Net(Contract)
Jun, 2018 - Jul, 2018
•
1 month, 1 day
Completed cost-benefit analysis/business case for SaaS migration Led Microservices framework - adoption, assessment and transformation Developed transformation map for SaaS migration Developed security design for multi-tenancy deployment. Established business procedures, governance, and OCM framework for flow of operations. Designed Data Lake architecture, for SaaS integration Developed user stories/EPIC maps to model customer journeys Mitigated risk from complex integration issues.
Jun, 2018 - Jul, 2018
•
1 month, 1 day
PMO Consultant
Sep, 2017 - Jun, 2018
•
9 months
Data Lake & Cloud Delivery Group
Sep, 2017 - Jun, 2018
•
9 months
Developed/Implemented data quality project/program management procedures, along with integrating relevant engagement models, decreasing close of sale to operational deployment timeline (sale until billable revenue) by 40%. Developed PMO Governance Framework, reporting & audit tracking to standardize collateral, deployment assessment & design, planning. Increased PMO process adoption via analytical assessment and streamlining of complex project management procedures and documentation.
Sep, 2017 - Jun, 2018
•
9 months
Qualifications
PMP
2005
PMI
Earned PMP September 2005
2005
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