Taseer H.

I have 4 years of experience in BPO industry, handled the customer queries via Calls, Live Chats and Emails. Generated revenue leads for clients via SMS marketing. I am a fluent English speaker and a good listener. Using my language skills, I put the best of mine in the tasks assigned and satisfies the both customer and the client by mainitaing positive feedback and quality. I have my own laptop, strong internet connection and my work related accesories to provide my services in a well professional manner without any interruption. A separate worplace, Where I can make noise-free calls and can communicate more effectively. Languages: English, Urdu and Punjabi. * Ticketing Tools & CRMS: Zendesk/Zopim, Freshdesk, Bitrix, Podio and Salesforce. The three years' experience as BPO Service/ Customer Service Representative has lead me to have a firm grip on the tools and the skills required to handle the queries and to manage the tasks. Strengths/Skills: Strong communication. Work load management. Issue Resolution. Punctuality. Team Management. Customer/Client data and privacy management. Honesty and loyalty with work. Availability: I am available and open to work 24/7. Why me? 100% punctuality 100% Satisfaction 100% Reliability On-time delivery