EXPLORE


4.8
4.8
75%
$40 USD / Hour
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Pakistan (5:43 AM)
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Joined on September 4, 2009
$40 USD / Hour
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I help businesses design, build, and improve CRM systems that actually fit the way they work. Whether it’s customizing an existing platform, migrating from spreadsheets, or building a fully tailored solution from the ground up, I focus on creating systems that are practical, scalable, and easy to use. Many companies struggle with CRMs that are overly complex, expensive, or disconnected from their real workflows. I simplify that. My work covers CRM architecture, automation, integrations, reporting, data migration, and custom development — including lightweight, self-hosted solutions for teams that want full control of their data without enterprise software overhead. Recently, I developed a modular, privacy-first CRM platform designed for organizations that prefer ownership, flexibility, and clarity over bloated software. I collaborate remotely with clients and agencies across the UK, Europe, USA, and Australia, delivering structured implementations, clear communication, and predictable results. If you're planning a CRM rollout, migration, or custom build, I’m always open to a conversation.
Verifications
On time
100%
On budget
100%
Accept rate
83%
Repeat hire rate
13%
Sales Portal Integrated with Microsoft Dynamics CRM 2011
Customer Portal Integrated with Microsfot Dynamics CRM
Sales Portal Integrated with Microsoft Dynamics CRM 2011
Customer Portal Integrated with Microsfot Dynamics CRM
Works well with our team. Highly recommended.
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Zahid went above and beyond what was expected of him. I couldn't have found a better expert if i tried. I look forward to working with him in the future. He can do it all.. There is no need to look elsewhere.... BRILLIANT
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Constant delays with no results.
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good work ... good attention to detail. easy to communicate.
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Work was great, did everything that was asked of him. Fast and clean developer.
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Experience
Microsoft Business Applications Consultant - Business Analyst | Solution Architect | Delivery Lead
Feb, 2024 - Present
•
2 years, 4 months
Devinitely
Feb, 2024 - Present
•
2 years, 4 months
- Led architectural design of Microsoft Dynamics 365 & Power Platform solutions, aligning with business objectives. - Oversaw implementation, ensuring best practices. - Presented propositions via webinars and workshops. - Provided project governance and team mentorship. - Assessed and recommended improvements to Microsoft business applications. - Reviewed business requirements to ensure effective CRM people, processes, data, and technology.

Dubai, United Arab Emirates
Feb, 2024 - Present
•
2 years, 4 months
Senior Managing Consultant | Microsoft Business Applications | Dynamics 365 | CE
Mar, 2023 - Jan, 2024
•
10 months
Systems Ltd.
Mar, 2023 - Jan, 2024
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10 months
- Assess business requirements & objectives to ensure effective CRM people, processes data & technology. - Conduct fit-gap analyses, identifying customization needs. - Collaborate with cross-functional teams to align business needs with technology solutions. - Maintain best practices using Agile, ensuring scalable & efficient Microsoft business applications ecosystem. - Develop & maintain CRM documentation, knowledge bases & training materials. - Define CRM metrics, KPIs & SLAs.

Dubai, United Arab Emirates
Mar, 2023 - Jan, 2024
•
10 months
Senior Microsoft Dynamics CRM Consultant | Microsoft Business Applications
Jan, 2009 - Nov, 2022
•
13 years, 9 months
The CRM Solutions
Jan, 2009 - Nov, 2022
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13 years, 9 months
- CRM Consultant & Business Development Manager responsible for Microsoft Dynamics CRM | 365 | CE. - Built CRM strategies for customers, led projects from needs analysis to deployment. - Worked closely with teams to plan, execute, and analyze CRM strategies. - Implemented marketing strategies resulting in 70% customer growth. - Troubleshooted technical issues and modified CRM to meet changing user requirements.

Lahore, Pakistan
Jan, 2009 - Nov, 2022
•
13 years, 9 months
Education
The Manchester Metropolitan University
2006 - 2007
•
1 year
MBA (Strategic Marketing)

United Kingdom
2006 - 2007
•
1 year
Qualifications
Microsoft Dynamics CRM 4.0 Installation and Deployment
2009
Microsoft
Microsoft Dynamics CRM 4.0 Installation and Deployment * Planning a Microsoft Dynamics CRM Implementation * Microsoft Dynamics CRM Installation * Microsoft Dynamics CRM E-mail Router * Microsoft Dynamics CRM for Microsoft Office Outlook * Redeployment and Upgrading * Uninstalling and Repairing
2009
Publications
N/A
N/A
N/A
Certifications
US English
G
General Orientation Exam
Freelancer Orientation
F
Foundation vWorker Member