Ảnh đại diện của timothyc
@timothyc
Cờ của Philippines Las Vegas, Philippines
Member since Ngày 22 tháng 01 năm 2011
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timothyc

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e-Leverage Outsourcing Strategies & Solutions e-Leverage is a full-service business process outsourcing company with experience in a variety of industries. Our mission is to provide highly skilled and reliable employees and services to our US based clients while cutting their overall cost and increasing their productivity. e-Leverage is committed to providing small-to-medium-sized businesses with the same offshore outsourcing opportunities that Fortune 500 firms have benefit from for years. We can help you lower your costs by making it possible to quickly and inexpensively hire qualified, skilled staff offshore. We can help you fill a single position, or an entire department. Regardless of whether your organization and needs are small or large, our mission is to make offshore outsourcing a real and easy option to help you achieve your goals. In a highly competitive market place, businesses are constantly seeking ways to cut cost while improving quality and productivity. Our objective is to link local businesses with our vast source of personnel and resources to streamline their work performances and objectively cut their overall operational costs. Through BPO servicing the day-to-day administration costs, businesses have been able to cut their overhead cost by as much as 50%. Global Business Solutions has a highly skilled workforce ready to save your business money and increase your overall productivity. Our Services 1. Lead Generations 2. Office Management 3. Reservations (Hotel, Restaurant & Show) 4. Telemarketing 5. Customer Service 6. Virtual Assistance 7. Marketing 8. Web Graphics 9. Graphics Design 10. Sales Support 11. Processing 12. Administrative Work 13. Surveys 14. Appointment Settings 15. Order Taking 16. Email/ Chat Support 17. Bloggers 18. Back Office Management 19. Research & Development 20. Database Management Benefits of Outsourcing with e-Leverage : 1. Lower labor costs up to 50% 2. Increase your profits 3. Give your business a competitive edge 4. Access to higher educated employees for half the cost 5. Gives you the ability to work on your business, not in your business 6. Get access to specialized skills 7. Concentrate more on your core business 8. Increased efficiency 9. Free up resources 10. Give your business a competitive edge 11. Facilitate more business 12. Increase customer satisfaction The Process/How does it work? Step 1 Identify your goals Our outsourcing consultants will help you design a logical approach to outsourcing in the Philippines. We’ll work with you to help you identify your long-term potential goals, to develop an idea of what will and will not work for you and to help you develop a strategy for your project. With that in mind you can decide where to start and we will be able to get a clear picture of what your needs will be. Step 2 We screen the applicants You give us a detailed job description for the duties & expectations of each employee (s). e-LEVERAGE will pre-screen all of potential applications, handle all testing & background checks. Option 1: We review the resumes, we conduct the interviews and we decide who to hire. Option 2: You review the resumes, you conduct the interviews and you do decide who to hire. Option 3: We do the initial interviews, you do the second interviews and you decide who to hire Step 3 We provide the basic training e-LEVERAGE specialists will provide you with all the training you need to connect effectively with your supplied staff — on both the technology and the human side of things. We’ll make you comfortable with the technology and show you how easy it is to work closely with someone far away. And, we’ll provide you with training regarding what to expect in working with your new staff member and with e-LEVERAGE. Some companies will have to provide additional training depending on the job description of the employee (s). Step 4 We supply everything for you e-LEVERAGE staff comes fully supplied and supported. They have a comfortable place to work, a good quality computer with basic software such as Microsoft Word & Excel, a telephone, office supplies and so on. You generally don’t need to do anything to get a staff member ready to work. Step 5 Managing the staff Normally your staff member will work your hours. They will check in every morning when they get to work and fill you in throughout the day on their progress for their assignments. After that you will both communicate as often as needed. Keep in mind that you must communicate clearly to your staff on the specific ways you want the work to be done. It is crucial to take the time with every staff member for management, training and oversight needs. Remember, communication is the key to a successful work environment! Step 6 Getting support But even in management you won’t be alone. e-LEVERAGE provides a direct supervisor and manager to every staff member. Their first goal is to deal with all of the staff member’s general oversight and support needs so you don’t have to. Their second goal is to help support your goals and satisfaction as a manager. They’ll sit in on meetings and phone calls. You’ll know them well and talk to them often. Step 7 Count on ongoing support and control We never step away. As an e-LEVERAGE customer you’ll have ongoing access to a selection of people concerned with your satisfaction with your staff members’ work. Aside from supervisors and managers, you’ll get routine calls from your customer satisfaction representative. If you think it’s time for additional staff, or to replace an assigned staff member, they’ll make sure that it gets taken care of immediately. Our Mission Statement: To provide our customers with an unsurpassed quality of service by finding every opportunity to go the extra mile. E-Leverage is constantly growing and adding new certified outsourcing professionals to our company. Thank you for your interest in e-Leverage.
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