Kathy E.

Kathy has more than 10 years' experience of writing business articles and training materials for a novice audience where clarity and ease of use are very important. She was chosen, on the strength of her writing, by a government department to update their guidance notes to make them simple and easy to use. Recent projects include designing training courses on various topics and producing an online help system for a new commercial program. She wrote guidance notes for line-of-business applications and the procedures related to them for a Scottish government agency. For this project, she carried out an analysis of their business procedures and end-user training needs analysis. Kathy been writing and editing general business documents for over 20 years' for both public and private sectors. She writes reports, marketing copy, proposals and quotations, and Web content for a number of smaller clients. She proofreads and edits academic book and articles for journals, as well as fiction.