Vesela R.

Highly qualified, detail-oriented and hardworking Team Leader with more than 3 years of customer experience. Proficient in research, writing, case management, and client relations. Expert computing and technology skills. Innovative expert-defined by the ability to rapidly understand new technologies and gain new skill sets. Versed in customer support in high call volume environments. Handled multiple responsibilities simultaneously while providing exceptional customer service. Passionate about helping customers and creating a satisfying experience. Skilled in leading high-producing teams to increase productivity and efficiency. Able to lead and train more than one team (150 people) simultaneously and achieving great results.