KHÁM PHÁ


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$4 USD / giờ
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Philippines (1:20 SA)
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Đã tham gia vào tháng 5 14, 2006
$4 USD / giờ
・
Experienced virtual assistant with +4 years experience working at home. With tons of experience in customer service, web research, data entry, and e-commerce. Started working as a customer service representative since 2008 and worked with banks like HSBC and Barclaycard. Want to apply my experience to fill the position as your virtual assistant. With knowledge in PC troubleshooting and I have a backup computer and backup internet connection to avoid downtimes. No unexcused absences since I started working from home.
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Kinh nghiệm
Virtual Assistant
thg 2, 2016 - Hiện tại
•
10 năm
20Four7VA
thg 2, 2016 - Hiện tại
•
10 năm
o Provides customer service, making follow ups for customers who left voicemails and replying to emails. o Updates client’s calendar after setting up appointments. o Assists clients with business related research tasks o Assists clients in Adding products for sale in Amazon/eBay/Walmart and repricer from a list given by client. o Virtual Receptionist for clients o Data Entry o Uploading expenses receipts to QuickBooks o Sourcing products/online arbitrage
thg 2, 2016 - Hiện tại
•
10 năm
Telemarketer - Auto Insurance
thg 12, 2013 - thg 11, 2014
•
11 tháng
Operations Department (US Voice - Home-based)
thg 12, 2013 - thg 11, 2014
•
11 tháng
o Make cold calls to potential customers keeping in mind the Do Not Disturb list o Set qualified sales appointments for sales personnel to follow up on o Pleasant phone voice and good customer service helped me meet or exceed all company quotas. o Focus on customers to build trust and resolve problems
thg 12, 2013 - thg 11, 2014
•
11 tháng
Customer Account Manager / Customer Service / Lost and Stolen Card Advisor
thg 4, 2012 - thg 11, 2013
•
1 năm, 7 tháng
FirstSource Solutions Ltd. (Barclaycard)
thg 4, 2012 - thg 11, 2013
•
1 năm, 7 tháng
o Provides and explains specific account information, e.g. interest charge, additional fees, etc. Taking payments for the account. o Blocks customers account when reported as lost or stolen. o Discuss possible sale of optional products. o Ensures that any forms of dissatisfaction are logged on customers account and resolve it on first point of contact, if not possible, escalate to supervisor or to a different department. o Other related tasks as assigned by supervisor.
thg 4, 2012 - thg 11, 2013
•
1 năm, 7 tháng
Học vấn
University of Perpetual Help System DALTA
2003 - 2010
•
7 năm
Bachelor of Science in Nursing

Philippines
2003 - 2010
•
7 năm
Chứng chỉ
F
Foundation vWorker Member
Xác thực