RESPONSIBILITIES ARE :
Responds to inquiries via phone, email and other internal systems.
Resolves customer and sales rep issues.
Conducts order entry, modification and status activities.
Reviews and issues product returns, credit memos and document requests.
SKILLS AND ABILITIES ARE :
Ability to work in a fast-paced environment
Ability to complete multiple tasks
Proficient in Microsoft Office (Excel, Outlook, and Word)
One-year Customer service experience in a Call Center
Answer up to 30+ calls per day
Excellent verbal and written communication skills in the English language
Quiet working environment.
Minimum typing speed 30 WPM
Compliance to all regulatory guidelines
29 freelancer đang chào giá trung bình $12/giờ cho công việc này
Hello, I have 8 years of work experience in the call center. I can handle 30+ calls easily and professionally. I have all the setup of stable connections and backup. Please allow me to introduce myself on the phone.
I don't wanna send a large proposal to you because I know that you are not gonna read it. So, let's make it simple. Discussion is the best way to know the requirements better. What do you say?
Hi my name is Precious and I'm interested in the job as I have 9 years of experience in customer service and have worked for highly reputable companies. I have read and understood the instructions.