Network (NOC Technician
$25-50 USD / giờ
Network (NOC) Technician F/T New York City
JOB #200
Role Summary:
RCC is seeking a F/T Technician to join the Network Operations team that provides 24/7 monitoring, support & escalation for Client s global back-office, production, trading and/or banking service infrastructure. The individual will be responsible for troubleshooting and resolving network related problems, assisting the shift manger with the day-to-day activities for the Tier 1 and Tier 2 NOC technicians (Network Operators L2, Network Engineers
Key Accountabilities:
• Provide reliable and quality, Network Operations desk support in an electronic, financial services, 24X7 production environment
• Respond to events from the monitoring tools, with the goal of restoration of service
• Provide daily operational support (ie) Batch Scheduling and File Transfers
• Assist shift manager with supervision and oversight of the Network Operators, 2nd Level Network Engineers, and Linux System and Application Administrators.
• Coordinate break-fix and outage remediation activities with our global partners of Field Service Engineers suppliers, and our Telco suppliers globally
• Prepare and publish a variety of daily status reports of various levels of the organization.
• Record and track problem events and follow up to ensure resolution and/or escalate to Level 3 as necessary
• Liaise with a various internal stakeholders and business partners, including Customer Support, Regional Operations, Engineering, Development and QA
• Provide first point of contact support; used as a hub to escalate & communicate to other technical groups/management
Skills:
• Knowledge and experience with technology infrastructure monitoring and management tools
• Experience using CA7, CA Autosys, Tidal, Netcool, Sterling, Tivoli
• Knowledge of Networking concepts; LAN; WAN; TCP/IP; routers; switches; subnets; DMZ; Firewall
• Experience using Help Desk/Trouble-Ticket software, such as ServiceNow, HP ServiceDesk or Remedy
• Intermediate understanding of Networking concepts; LAN; WAN; TCP/IP; routers; switches; subnets; DMZ; Firewall
• Prior alert escalation experience, including paging; conferencing; e-mails; cell/home calling
• Prior Network Operations or related Computer Operations experience
• Experience with fault management, escalation and Customer engagement
• Cisco CCNA or higher certification is a +
• Exceptional technical and non-technical communication skills (written and verbal)
• Provide status updates to management and turnover reporting to other shifts & departments
• Write incidents reports & keep a timeline of events during outage periods
• Reasonably flexible with work schedule:
• Ability to work nights, weekends and holidays
• Ability to cover other shifts during holidays; staffing shortages; emergency cases
• Give guidance and training to junior members of the team
• Ability to prioritize workload
• Ability to work autonomously as well as part of a team
Experience:
• Minimum 3-5 years of experience in a technical support environment
• 1+ years of experience working on trading system environments
• BA/BS College Degree or equivalent is preferred
• Note: This is a 12 hour shift position -7pm-7am shift
WE ARE AN EQUAL OPPORTUNITY EMPLOYER. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved
ID dự án: #21544440
Về dự án
28 freelancer chào giá trung bình $37/giờ cho công việc này
Hi how are you? I hope you are doing well I am Network and System Engineer with over 6 years of professional experience. I have a demonstrated history of working in the field information technology and services industr Thêm
Dear Sir, i am CCIE Security, Red Hat Engineer and have done my Masters in computer science with 17 years of extensive network and cyber security experience. i have worked with forex backend and internet service provi Thêm
Hi, Im interested on your project, I have more than 5 years as Linux and Windows System Administrator (look my profile), Im ready to start now, ping me for more details....
Prof Network Administrator with telecommunications Engineering degrees and certification, i am interested in the presented opportunity
Hi, We have gone through the project description and analyzed your requirements. As per our understanding, you need NOC technicians and skilled network engineers. We have vast experience in managing Datacenter based Thêm
Customer specialist If you are looking for reliable, self-motivated, hard-working and committed to delivering work contractor than you've come to the right profile. I have gone through all the details of it very carefu Thêm
I have BI Autosys and CA experience, plus my NOC and Network skills combined makes me the best candidate for this project.
As per of your requirements and open for negotiations. For further info please feel free to contact on my email. Thanks
A network engineer with 7 years of solid experience in activities related to planning, design, implementation, management, trouble-shooting and maintenance of the enterprise-wide LAN, WAN, service provider’s backbone a Thêm
I'm currently working on same environments I have 6+ plus experience in noc environments. I can easily handle the things
Hello, I am an IT professional with NOC, Technical support experience primarily managing and supporting customer Network and systems. Networking/Voip is my epxertise but I also have good idea of supporting the other c Thêm
I have a strong knowledge on ccna security and I am ccna rs certified, working as a tier II noc at AT&T. Relevant Skills and Experience I have 5 years of experience in networking field currently working with top MNC c Thêm
