CLAIRE LOVERIDGE
PROFILE
A graduate in French and Russian, with excellent language skills and English mother tongue, I am currently studying for the Diploma in Translation (French to English). My specialist areas are business, websites and various aspects of IT.
KEY SKILLS
• Highly organised with exceptional attention to detail
• Proven project management skills
• Expertise gained in many areas of business management
• Ability to work to strict deadlines and juggle numerous projects
• Customer focused with a friendly and considerate manner
• Effective verbal and written communication at all levels
• Ability to work on own initiative, self-motivated and flexible
QUALIFICATIONS
Degree
BA (Hons) in French and Russian with Business Studies (III)
A Levels
French (C); Computer Studies (C); Welsh (D)
GCSE’s
10 - grades C and above, including English (B) and Maths (B)
PROFFESIONAL COURSES
Inland Revenue PAYE; DSE Regulations Assessor; Finance for the non Finance Manager; currently studying for Diploma in Translation (French to English)
PROFFESIONAL EXPERIENCE
Freelance Translator (part time) From April 05
I started the City University course with the aim of taking the Diploma in Translation (English to French) in January 2006. My tutor has advised me that at this stage I have an excellent chance of obtaining this qualification. My intention is to carry out freelance translations from both French and Russian into English.
Web on High Limited
Office Manager March 04 - present
A multifaceted role in a web design company incorporating all aspects of business management, including:
• Personnel management (payroll, PAYE, stakeholder pensions, contracts etc.)
• Facilities management (Health & Safety, risk assessments, office insurance etc.)
• Financial management (budgets, P&L, credit control, contracts and invoicing for new clients)
• Project management of new websites to be developed
ARC Training
Sales Administrator January 03 – March 04
Working for a small security management training company, primarily dealing with Russian delegates from a large oil company in Moscow, acting as their first point of contact with the company, ensuring that they had varied social programme and making all documentation such as welcome letters, hotel information and announcements available to them in Russian. I also developed and maintained relationships with other international and UK clients, often relying on my language skills.
IBS (Public Services) Ltd
Marketing Assistant July 2000 – December 2002
A varied and challenging position, assisting in all aspects of the marketing mix from giving marketing support on the design and development of brochures, publicity material, and advertising material, to ensuring advertising deadlines were met and direct mail pieces and internal marketing communications were produced regularly. In addition to this I provided a logistics and administration service for all marketing events and acted as the day-to-day organiser of marketing events. The position required the ability to work under my own initiative, organise my time and prioritise my workload.
Experian Limited
Customer Service Officer September 1997 – October 1998
The main function of this role was to deal with enquiries from consumers relating to the Data Protection Act both in writing within 28 days and on the telephone, this meant liaising with credit providers, ensuring that the database holding credit information was up to date, and carrying out any amendments to the database. This role not only gave me a working knowledge of the Data Protection Act, but also taught me the importance of working accurately within a prescribed time frame.
United Parcel Services
Customer Service Agent November 1996 – September 1997
Working in a call centre, duties included taking bookings, tracking and tracing parcels, investigating customer complaints and liaising with depots. I also dealt with calls in French and Russian in particular dealing with customs in Russia.
ADDITIONAL INFORMATION
EQUIPMENT
Desktop PC and Laptop
2Mb ADSL internet connection
HP Printer
HP Flatbed Scanner
Windows XP
Microsoft Office 2003
Adobe Acrobat Reader
Fax
CAREER BREAK 1998 UNTIL END OF 1999
Traveled through Australia and South Pacific, undertaking several temporary positions in Australia to fund further travels.
INTERESTS
Keeping fit, gardening, sound and lighting for local band, team orientated role playing games, computer gaming (MMORPG), theatre (passion for the ballet), reading, traveling, an enthusiasm for fast cars.
