Karthikeyan S.

* Extensively worked as a Techno-Functional consultant in providing CRM solution with excellent business domain experience in Siebel Media & Entertainment, Siebel Telecom, Siebel Call Centre, Sales ,Marketing & PRM Applications.* Strong knowledge in End to End CRM Solution Designer for Media Sector & PRM with DMS. * Extensive experience in Siebel EAI – Integration Workflows, Web Services, Integration Objects, EAI Transport Adapters, EBCs, VBCs, SOAP,WSDL, symbolic URL and also in web logic interface between Siebel and OBRM system. * Expert in handling Siebel LIVE environment in the technical area of Siebel Admin/ DB/ OS level and also in re-engineering the existing functional process for the performance oriented. * Expert in operating with minimal human intervention for live environment supports * Extensive experience CTI implementation. My Linkedin : [login to view URL]