Hello there! I'm Nancy, a friendly, results-driven and an all round virtual assistant.I have 5 years experience in Customer Support. I offer a range of administration services to enable you concentrate on growing your business without the burden of administration.
I can assist you with offering extensive customer service to internal and external clients, ticket and phone support, Handling clients' queries, diary management, helpdesk, IT Support, Explaining service procedures to clients and follows up in a timely manner, project management, report writing among other duties.
I am also a Virtual Travel Assistant. I have arranged my clients trips to destinations such as El Paso, Tusla, Las Crusas, Melbourne, Nagambie, Playa del Carmen, Belize and Rio Lagartos. Interested in visiting Africa?You are covered!I recently concluded my African tour to Tanzania, Zanzibar, Zambia, Zimbabwe, Botswana, Kasane.
Previously I worked for an NGO's microfinance arm as a Customer Support Analyst.