Glory O.

I am a detailed and result-oriented Customer Support Analyst whose prime objective is provide an exceptional and satisfactory experience to customers. I have excellent communication skills and possess the abilities to provide premium Customer Management, administrative support/workflow service. My perception of a customer support is doing what l can to go above and beyond to make customers happy, feel special and satisfied. Here are skills l have acquired through experience:- ▪Relationship Management skills. ▪Time management skills. ▪ Attentiveness/Listening skills. ▪Technical Skills. Competent with customer relationship management/workflow Tools such as; ▪Slack. ▪Freshdesk. ▪Hubspot. ▪Zapier. ▪Intercom. ▪Zendesk. Also Competent with Document and data management software such as:- ▪Google suite and all it's features. ▪One drive. ▪Dropbox