Customer Relationship Manager
Master Screens Module (Administration Screen) It is controls unit of the software. It has the following screens. 1.1. Employee Master 1.2. Product Master 1.3.Spares Master 1.4.Setting Master 1.1. Employee Master It maintains the employee details 1.2. Product Master It maintains the details of the products as per the clients need 1.3 Spare Master It maintains the details of the products as per the clients need 1.4 .Setting Master 1.4.1. Role Master It defines the user and privileges 1.4.2. Expense Category It defines the Expense category 1.4.3. Customer Status Master It defines the Customer Status 2. Customer Screens It has the details of customer and product details which is purchased by him 3. Compliant Here the compliant or tickets raised by the clients are monitored Features: 1.Tracking the status 2.Assigning the compliant to the employee/service person 4. Services: It tracks the status of the compliant or Various Reports
