Catherine F.

The name is Catherine and I am the oldest among three siblings. Raised by parents with an army background I have discipline as my core personality. Added to the very fact that I grew up in a boarding set up has pinned that trait in me. Schooled and Graduated in Chennai I did not leave Chennai but for the two years I worked for at a Five Star Boutique Resort at Coorg, Karnataka as Hospitality and Reservation Manager. This was a sabbatical off the hustle and bustle of city life. Currently I am the Corporate Secretary at Harley Street The Medical. I am extremely dedicated and I thrive on a good challenge and no job is ever too hard to tackle. As Corporate Secretary, my job profile required that I take up different roles for different needs. On the Corporate Communications front I handle national and international high end and elite clients ranging from political figures, business tycoons, barristers, doctors and cine stars to housewives. As Liaison officer, I am the face of our company to the world. I am therefore the first and single point of contact for all our clients as well as our business associates. Exceptionally good in communication and interpersonal skills, Human Resources and Interpersonal Relations come naturally to me. In this line management of internal and external communication of the organization, assessing client needs and providing satisfaction are my key roles. All the while improving quality standards and creating and maintaining a positive image. Whenever possible I also take up the role at the front desk so that any prospective clients' first impression will be their best and later transferring the call to the respective doctors to take it further. Polite and soft spoken by nature I have been able to convince clients and promote goodwill between the organization and the public, employees, clients and business associates making me also responsible towards popularizing the success of the organization. Thereby giving exemplary client service and satisfaction. My role also included informing potential customers about the concept, products and services. Handling the administration of the Chennai Corporate office and catering to risk management as well as on job training of administrative staff falls effortlessly up my sleeve. Responsible for business advertising and Brand Management I focus on related advertising material, stalls and campaigns, media promotion and promoting the organization and its concepts.