Mouhamed Mourtala S.

Hello, Thank you for visiting my profile. I'm Mourtala Cissé, a French virtual assistant with a long experience in Digital Marketing. I have more than 3 years of experience in E-commerce (Shopify, eBay, WooCommerce ..). I am willing to commit to either full time or part time. Building long-term relationships with clients has always been a priority for me, so I am mainly looking for long-term projects with your company. Here are the tasks that I can do: ✔Answering customer emails regarding refunds, tracking numbers, FAQ's.(this is my forte since I've been doing customer service for years). ✔Managing customer complaints. ✔Communicate with Aliexpress suppliers ✔Discuss Aliexpress commands. ✔Report on refunds / claims. ✔Execution of orders via Oberloo, Shopify ... ✔Product search ... ✔Check delivery status with suppliers ✔Social media management Facebook, Instagram ✔Other administrative tasks ✔ Data entry, data mining, data processing, data analysis, product list, excel, word, power-point, pdf edition ✔ Web search ✔ Translation (English-French ) Very familiar with: ✅ Shopify ✅ Freshdesk ✅ Zendesk ✅ Gmail ✅ Google documents I have worked as an Executive & personal Assistant for 4 years,I am a true all-around assistant in English-French Translation with ability to multitask & handle aspects of business, while increasing overall productivity with efficient work Feel free to contact me for the success of your Business Mourtala Cissé,