David A.

International Business Processing Center is one of the largest and fastest growing Call Centers in Kenya. Our exact location is at the heart of Nairobi, the capital city of Kenya. This favors the company in terms of acquiring highly educated and skilled personnel who can work on projects of different kinds. This is because of the many institutions of higher learning located within and around the city. These Institutions do offer different courses (for degree, diploma and certificate levels) and this makes the obligation of getting professionals for any scope of work simple. International Business Processing Center has been in operation for the last three years. For this period we have worked on various projects which include Administration Support, Sales and Marketing, financial management services and many more. Under these, we have done appointment setting, market research & customer surveys, lead generation, email & chat services, transcription & data entry services, bookkeeping and other financial related processes (all with US, UK and Canada based companies). On all these projects International Business Processing Center has been prosperous as a result of good productivity and quality stipulated in its work. This has enabled the company to gain stability in the industry. Among the things that International Business Processing Center has is stable internet, flexibility to work at any time since our operation is 24 hours for seven days and put more emphasis on quality in our work. We have an urge and dream for expansion and due to this, we are open to more good and genuine projects from all over the world just to mention that we are we are not limited to any particular kind of work within the industry. As mentioned earlier on staffing, International Business Processing Center has a great, motivated and experienced management team right from recruitment to production management with approximately 50+ experienced call center agents. With such a team at International Business Processing Center, we believe we have the ability to undertake any projects we can get. To maintain high quality in our work, agents for International Business Processing Center receive nonstop feedback from experienced supervisors regarding the work they undertake. In addition, the region favors the company's venture in the industry as a result of the neutral accent which can be understood by everyone and this helps much on the teleselling aspect. With all these, we expect to have an outsourcing excellence within the region and allover the world.