Jane M.

I am open minded and willing to learn more. I have over 3 years of experience working as a customer support, virtual assistant, transcriptionist, proofreader, researcher, and content writer. My top strengths in these areas include excellent communication and organizational skills, attention to detail, problem-solving skills, and the ability to work independently. I am also highly proficient in the Microsoft Office Suite, and I have a strong understanding of social media platforms such as Facebook, Twitter, LinkedIn, and Instagram. I am also experienced in scheduling and managing appointments, and I have experience with CRM and customer service software. In addition, I have a strong understanding of transcription formatting and quality assurance for written content. As a customer support, I am extremely patient, empathetic, and a great listener. I am able to quickly identify and resolve customer issues while also providing excellent customer service. I am also an excellent communicator and have the ability to explain complex concepts in a concise, easy-to-understand manner. As a virtual assistant, I am highly organized and efficient with a strong attention to detail. I am able to manage multiple tasks simultaneously and adept at problem-solving. I am also skilled in the use of various online tools and software, such as Excel and Word. As a transcriptionist, I am extremely accurate and able to transcribe audio files quickly and efficiently. I am also able to recognize various accents and speech patterns and can accurately transcribe even difficult audio files. As a proofreader, I have an eye for detail and am able to quickly identify and correct errors in documents. I am also experienced in various style guides and can make sure that the document is compliant with the required formatting. As a content writer, I have an excellent command of the English language, with the ability to write compelling and engaging content. I am able to write on a wide range of topics and can quickly research and write articles. I can do anything, give full details and everything will be delivered. Thank you