Jackie B.

**Jacqueline M. Baumgartner** **OBJECTIVE- To obtain a challenging and rewarding position with a company that will benefit from someone who is dedicated, loyal and hardworking.** **TARGET JOB- Desire Job Type: Employee** **Desired Status: F/T or P/T** **Salary: Negotiable** **Career Level: Mid Career (2+ years of experience)** **Date of Availability: Immediately** **TARGET COMPANY- Company Size: No Preference** **Category: Customer Service/Virtual Assistant** **EXPERIENCE-** **11/07-Present Cloud 10- Telecommute** **Customer Service/Tech Support** **Responsibilities are working for Comcast answering calls for customer support on internet** **problems, such as modems, hardware, software or outages. Other areas of support were email** **and helping the customers through their website problems.** **10/07-02/09 [login to view URL] - Telecommute** **Customer Service/Sales** **Responsibilities include dealing with customer complaints, order tracking, inquires and** **customer service email. Other duties are keeping a certain sales conversion rate, calling** **florists about orders and deliveries.** **03/05-01/08 MoveAmerica - Telecommute** **Operations Manager** **Job duties were coordinating moves between terminals and customers, making sure every** **trailer was spotted, picked up, moved and delivered for a customer. This included bill of** **lading, releases, collection of money, and dealing with customer complaints.** **06/03-08/07 Onsite – Telecommute** **Data Entry/Quality Control** **Job responsibilities were inputting information off of client documents into company’s system. Information is taken from scanned documents. Other job duties included checking and correcting** **any work submitted by other employees.**