Maegaen Marie B.

I worked as a Service Desk Analyst with 5yrs + experience. As a Service Desk Analyst, we support end users regarding their software/hard issues. We gather data regarding the request/issue through phone/email or chat. We also perform troubleshooting if needed. Prior to being Service Desk Analyst, I also worked as a Data Analyst. As a Data Analyst, we conduct research, process information about companies assigned to us. We make sure that data are accurate to generate a report. I possess good verbal and written communication skills. I am keen to details. I am dedicated and a team player.