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$10 USD / giờ
Cờ của NIGERIA
benin city, nigeria
$10 USD / giờ
Hiện ở đây là 7:47 SA
Đã tham gia vào ngày tháng 5 9, 2022
0 Khuyến nghị

Rhoda I.

@rhodaidor

5,0 (2 nhận xét)
1,2
1,2
$10 USD / giờ
Cờ của NIGERIA
benin city, nigeria
$10 USD / giờ
100%
Công Việc Hoàn Thành
100%
Đúng Ngân Sách
100%
Đúng Thời Hạn
Không áp dụng
Tỉ Lệ Thuê Lại

Customer service|Personal assistance|Sales Expert

Hi, there! I specialize in helping companies, business owners and individuals to lessen their burdens, struggles and imbalance lifestyle by handling and managing their everyday tasks and workloads in an organized and timely manner. I am well skilled in managing and handling customers' complaints and queries, processing orders, keeping record of customers' transactions, chat etc. I give each customer an excellent customer experience while keeping the reputation of my company at its finest. My motto is to help you run things in a smooth way. I am here so that all areas of your life or business can be taken care of. Organizational efficiency, persuasion, patience, empathy, flexibility, accuracy, time management, communication and the ability to focus for a long period of time are important skills I possess. I have been delivering an outstanding general assistance in different areas which include, but not limited to; ✓Social media handling. ✓ Admin support. ✓Calendar management. ✓Online/product researching. ✓Email management. ✓Travel coordinations/Bookings. ✓Data entry. ✓Phone support. ✓Content creation. ✓ Customer support. ✓Appointment scheduling. ✓Chat support. ✓Team leading & management. ✓Target setting & monitoring. ✓Meeting facilitation. ✓General IT administrative duties. Whether it is as a Customer service representative for your Customers Clients, or as a personal assistant supporting you in your projects, or as an Executive assistant for your company's Administrative duties, I am willing to provide my best to be a part of your team. Thank you for taking your time to go through my profile. I look forward to working with you! Send me a message and let's talk about you and your business.
Freelancer Customer Support Specialists Nigeria

Liên hệ Rhoda I. về công việc của bạn

Đăng nhập để trao đổi thông tin chi tiết thông qua chat.

Mục portfolio

I made the calendar reflect the Client's true availability, built an email routine that works for my client's business, effectively and efficiently managed Clients' email, Calender and travel bookings.
Calender/Email Management and Travel Bookings.
I made the calendar reflect the Client's true availability, built an email routine that works for my client's business, effectively and efficiently managed Clients' email, Calender and travel bookings.
Calender/Email Management and Travel Bookings.
I made the calendar reflect the Client's true availability, built an email routine that works for my client's business, effectively and efficiently managed Clients' email, Calender and travel bookings.
Calender/Email Management and Travel Bookings.
I made the calendar reflect the Client's true availability, built an email routine that works for my client's business, effectively and efficiently managed Clients' email, Calender and travel bookings.
Calender/Email Management and Travel Bookings.
I made the calendar reflect the Client's true availability, built an email routine that works for my client's business, effectively and efficiently managed Clients' email, Calender and travel bookings.
Calender/Email Management and Travel Bookings.
I made the calendar reflect the Client's true availability, built an email routine that works for my client's business, effectively and efficiently managed Clients' email, Calender and travel bookings.
Calender/Email Management and Travel Bookings.
I made the calendar reflect the Client's true availability, built an email routine that works for my client's business, effectively and efficiently managed Clients' email, Calender and travel bookings.
Calender/Email Management and Travel Bookings.
Email templates  I created and I've used in the past.
   Link to some of them below.


https://drive.google.com/file/d/1mX7k9quAmWXnq-yziwN5xkIOCFB8Nyb-/view?usp=drivesdk
Customer support email templates
A brief introduction into the services I render to clients.
A brief introduction.

Nhận xét

Đã lưu thay đổi
Hiện 1 - 2 trong số 2 nhận xét
Lọc nhận xét theo: 5,0
$30,00 USD
Nice work. Listened to instructions and made all changes as needed.
Data Entry Sales Customer Support Customer Service Administrative Support
Avatar người dùng
Cờ của Holly M. @Hollymartin67
4 tháng trước
5,0
$10,00 USD
It was a great experience to work with Rhoda. Hope to work again. Thanks
Data Entry Research Customer Support Virtual Assistant Customer Service
Avatar người dùng
Cờ của Adrian R. @AdrianRyans
10 tháng trước

Kinh nghiệm

Customer service representative

Carter center
thg 1 2019 - thg 2 2022 (3 năm, 1 tháng)
Telephone handling. Telephone answering. Chat support. Excellent customer service. Google workspace. processing orders, responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Email support. Microsoft Excel . Data entry.etc.

Telemarketer

ND real estate agency.
thg 3 2017 - thg 1 2018 (10 tháng, 1 ngày)
Telephone handling, cold calling, lead generation, follow-up on leads, close sales. I taught my team how to be creative with new ways to reach out to prospects.

Customer support

Nikspruce sports corner(E-commerce website)
thg 9 2016 - thg 11 2017 (1 năm, 2 tháng)
Answering telephone. Email support. Email handling. Chat support. Processing orders. Resolving customers complaint. Data entry. Microsoft Excel. etc.

Học vấn

Business Administration

University of Benin, Nigeria 2011 - 2015
(4 năm)

Bằng cấp

Customer service, customer support and customer experience.

Coursera
2016
Became flooded with ideas on how to: ✓delight customers. ✓Stand out from competitors with unique customer experiences. ✓Create customers who are loyal for life and sing my/company's praises to friends and family. ✓Help my team give great service and be creative with new ideas.

B2B marketing masterclass

Udemy
2015
During the cause of the training, I learned the art of sales, and the skill of selling ideas through universally constant sales principles and strategies.

Liên hệ Rhoda I. về công việc của bạn

Đăng nhập để trao đổi thông tin chi tiết thông qua chat.

Xác thực

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