International Toll Free Service Job Aid
Training document covering specifics of an international toll-free service. Intended audience is call center service delivery agents.
Giới thiệu
I am a writer and editor with twenty years of experience across a wide array of projects and audiences. Just some of the work that I have done includes white papers, project proposals, business plans, news articles, film and music criticism, screenplays, and creative writing. My music reviews have been featured in Relix magazine and I have contributed to many websites. I've also published the short story collections Everyone Drives (2006) and Falling from the Sun (2012). I am also highly experience with MS Excel, having created hundreds of spreadsheets in my career, ranging from simple to highly complex. I am fast and accurate with data entry and have working knowledge of SQL and database principles. I hold a Bachelor of Arts in English Writing & Editing from North Carolina State University, where I graduated Magna Cum Laude. I love to write and can't wait to make YOUR project into an absolute home run.
