If awarded, this project will be done by one of my team member whose profile is as below
ROLE: CRM – Senior Technical Consultant
EDUCATIONAL QUALIFICATION: B. Tech (C.S.E)
YEARS OF EXPERIENCE: 7+ years
• 5+ years of experience developing, and customization of Microsoft Dynamics CRM online and On-Premise applications
• Proficient in doing Entity customization, Form customization and View customization.
• Proficient with MS-CRM out of the box Sales, Marketing and Service modules.
• Having good understanding on MS CRM security model and business units.
• Hands on experience on configuring Security roles, Business units, Team, Field security profiles.
• Hands on experience on customizations like Entities, Forms, Views, Fields and Entity relationships.
• Hands on experience in extending CRM functionality using workflows, Dialogs, Actions.
• Experience in Ribbon and Sitemap customizations.
• Proficient in configuring Charts, Dashboards, Reports.
• Handling the customer’s requirements and understand the business issues and providing the solution for the same.
• Having knowledge on Plug-in creation and registration, debugging the Plug-in.
• Knowledge on SSRS reports and systems Integration.
RELEVANT PROJECT EXPERIENCE
MSD 365 CRM, Marketing & Customer service Modules Implementation at Qatar
MSD 365 CRM Customer service Module Implementation at Qatar
MSD CRM Implementation in IT Industry, Bank and Emigration service industry