Need a CRM consultant for telecom sector

Hi There Greetings ! I'm working as Senior Project Manager with more than 19 years experience in managing CRM,ERP projects in Agile methodologies. I have written many CRM & Telecom related Technical Artifacts such as BRD, SRD, Test Strategy, User Manual, Operational Manual and UAT documents.I'd love to complete the document as per customer expectation I have hands on experience in HL7,Salesforce,OSS,BSS,Oracle cloud platforms Thanks for your time. Please leave a message on chat so that we can discuss budget, timelines and scope of the project PS: I was Certified PMP and SCRUM Master (PSMII) Best regards

hello, I worked as program manager in IT transformation for telco operator including design and implementation of a CRM module. I have experience in IT architecture and design using TMF standard. I made functional specifications and produced HLD and SFD documents. I have more widely experience in BSS telecom including billing, order management.... I would like to know more about your project and especially the software that will be used if already defined, otherwise I can provide some recommendations. Please feel free to contact me regards