Hi,
I have over 8 years of experience in server administration and web site hosting. I have worked as the web support team lead with a web hosting and web development company for 8 years, thus got the chance to work on different kind of platforms.
Fixing these kind of issues, in actual, needs time and involve some skills. Our quoted price might look high but we will sort this out and will make sure this issue never happen again.
Let me know if you are interested. I am available right now to start working on this.
Thanks
Netmente