my membership plugin not taking user

I have paid membership pro plugin in my 2website ,they take payment via paytm,once payment done I found it's not activating the subscribers ,I have to do manually each time going to my user list .can u check the settings and test it and make it automatic and also monthly and quarterly subscription will be automatically cancelled and set the date in the subscribers [login to view URL] to test and set in 2website ..same plugin and theme both the. pay 10dollar for it